Relocation Process
We are just a call away, Sit back and RELAX!!!!
At Ezzy Relocations .our commitments are backed by a simple, responsive, flexible, innovative and systematic process. In an endeavor to achieve the utmost customer satisfaction, we mold the entire shifting process according to the demands and needs of the customers. Our felicitous processes surpass customer's expectations.
The steps of the shifting process are well-defined, managed, and integrated, and also, are so easy to comprehend that even a layman can get a glimpse of what and how is it going to work.
Our Shifting Process
Domestic
Our domestic shifting process is systematic & well-organized and it will be delivered to you with ease. The entire process of packing and moving will be done in front of you. Typically, it involves a step-wise division of the process, which is as follows:
• Reaching us is so simple
The system is very simple to reach us, whereby we have made ourselves available to you at just a call or a click. We have developed a quick and easy way for you via our countrywide-reach numbers - 8928-55555-9, 8928-55555-6, which have a good memory recall too. The call will be attended by our executive, who is readily available to take down your details, and forward the same to the concerned officer, who would fix a survey day as suitable for you. Not only via phone, but you can also reach us by filling an inquiry form that is available on our website.
• Fixing the day for Survey
A Field Officer will appear at your place on the day and time fixed as per your availability. Our Officer would be equipped with all the requisite tools that will assist him to evaluate the goods to be transported and hence, he will come up with an Estimated Cost for the move. On-demand and consent of the customer, he will finalize the shifting deal and will give you a brief about the intricacies and the workings. He will plan the entire moving process in accordance with the laid terms and conditions. As easy as that! Your task ends here only.
• Confirmation of Booking
Once confirmation of booking is done, a quotation is issued followed by quotation finalization and final confirmation.
• Packing
The Packing Supervisor gets in touch with you and will drop at your place timely for the infallible packing treatment. Our team of packing is trained on all the techniques so adopted, which purely depends on the characteristic of the articles involved. If it is a fragile item, the team packs the articles using multiple-layer protective packing and if it is an electronic item, then the chords are first safeguarded, and consequently, it is passed to the further packing treatment. After getting assured that all the documents are ready and the payments are made, then the process is moved to the next stage.
• Transportation
After getting a green signal and conclusions of the requisite payments, the transportation team gets into action instantaneously. The carriers are deployed and reach the customer's dwelling place on time. All the packed articles are then loaded on board of these humongous carriers, and then the consignment is transported via the means and ways thus planned beforehand. This process is so fluid that not even a minute comes to standstill, and with the aid of timely communication and proper knowledge, the consignment is moved to the destination place well before time.
Tracking and Help-desk
• Destination
The delighting point is that we also provide the service of holding your HHG container for up to 24 hours without any charges, and with zero transshipment. There is also a pre-dispatch agreement - through this procedure, you have to just inform your shifting assistant prior to 3 working hours so that you can get your goods on time at your new home.
• Customer Care
Just in case, if there are any issues raised by our customers, the role of our Customer Care Department becomes active, and they settle all within due time so that the reason for commotion or inconvenience fizzles out. In addition, all the claims for the damages or losses incurred are settled on a priority basis, so that the bond of trust that we share with our customers remains "intact". We hereby advise our valued clients to declare the correct value of goods.
Customer satisfaction is our utmost priority, thus we structured our entire shifting process in the best possible ways to fulfill the needs and demands of our clients. Our appropriate processes live up to the expectation of our customers every time they choose us.